Privacy Policy
Last updated: September 2, 2026
Arizona Roof Experts by New Image Homes, LLC (“Arizona Roof Experts,” “we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect through thearizonaroofexpert.com, how we use it, and the choices you have.
Information we collect
We collect information you provide directly, including:
- Your name, email address, phone number, property address, and any message you send us, when you fill out our contact form, request a quote, or use our Instant Estimate tool.
- Information you give us when you call or email us directly.
- Information you submit through our financing pre-qualification partner, if you choose to use that link (see “Third-party services” below).
We may also collect limited technical information automatically when you visit, such as your browser type, device type, pages viewed, and general location inferred from your IP address. See “Cookies” below.
How we use it
We use the information we collect to:
- Prepare and provide roofing estimates and quotes.
- Respond to your questions and requests.
- Contact you by phone, text message, or email about your estimate, your project, or our services.
- Schedule inspections, repairs, installations, or other services you request.
- Improve our website and services.
- Meet our legal and accounting obligations.
By submitting a form on this site, you agree that Arizona Roof Experts may contact you by phone, text message, or email using the information you provided, to follow up on your estimate or request. Agreeing to be contacted is never a condition of buying any service from us, and you can ask us to stop at any time, see “Your choices” below.
Third-party services
We work with a small number of outside companies to run parts of this site. When you use certain tools, your information is shared with:
- Roofr, which powers our free Instant Estimate tool and uses satellite imagery to measure your roof. Information you enter there, including your address, is handled under Roofr’s own privacy policy.
- Web3Forms, which delivers form submissions from this site to our email inbox. It doesn’t use your information for anything beyond delivering that email.
- Hearth, our financing pre-qualification partner. If you choose to check financing options, anything you submit on Hearth’s site is handled under Hearth’s own privacy policy, not this one.
- Google, through our Google Business Profile and related services, which help customers find us and read reviews. Google’s own privacy policy governs its use of your information.
We do not sell your personal information.
Cookies
Like most websites, we may use cookies and similar technologies to keep the site running properly, understand how visitors use it, and measure how well our advertising performs. This can include analytics tools and, if we’re running ad campaigns, advertising tools such as Google Ads or Meta (Facebook) conversion tracking. You can control cookies through your browser settings, though blocking them may affect how parts of the site work.
Data retention
We keep the information you submit for as long as needed to respond to your request, complete any service you’ve asked for, and meet our legitimate business, accounting, or legal requirements.
Your choices
- Opt out of marketing calls, texts, or emails at any time by telling us directly, by phone or email (see “Contact us” below). We may still need to reach you about an active estimate, appointment, or service in progress.
- Ask what personal information we have about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We’ll respond within a reasonable time.
Children’s privacy
This site isn’t directed at children, and we don’t knowingly collect personal information from anyone under 13.
Security
We use reasonable safeguards to protect the information you provide, including sending form data over encrypted (HTTPS) connections. No method of transmission or storage is completely secure, and we can’t guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent change. Using the site after an update means you accept the revised policy.
Contact us
Questions about this policy or your information:
Arizona Roof Experts by New Image Homes, LLC
Scottsdale, Arizona
Phone: (480) 600-3647
Email: nih.scott@gmail.com
